LPDstudios Policy - Returns and Refunds

Returns and Refunds

We guarantee you will be completely satisfied with your LPDstudios purchase.  If not, you may return your LPDstudios unworn or unused purchases within 30 days of the original purchase for an exchange of refund.  If you like LPDstudios will personally contact you and help you will the return and exchange process.  Our customer care hours are Monday - Friday, 9 a.m - 5 p.m.  We can be reached at the following phone number is 717-546-4258

For a return/refund:  please contact us  and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

We will then provide you the cost of the shipping label.  Once you have provided payment for the label, it will be emailed to you.  As soon as we receive your returned merchandise, we will refund the purchase amount to the original method of payment.  If the refund is applied to your credit card, your credit card company may take up to 14 additional business days to post the refund of your amount.    

For an exchange:  please contact us and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

Once approved, we will provide you the shipping label, and it will be emailed to you.  Also, please let us know what other LPDstudios design you would like instead or your original purchase.  As soon as we receive your returned merchandise, we will send you your new LPDstudios design.   

For a gift exchange:  please contact us and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

Once approved, we will provide you the shipping label, and it will be emailed to you. As soon as we receive your returned merchandise, You will be issued an LPDstudios gift card for the purchase price.

Please take care to wrap your LPDstudios items carefully and place them in their original packaging.  If not available, USPS provides free priority mail boxes.  USPS is our first choice for our shipping needs.  

Custom Orders- are not refundable, but we do our very best and work very carefully with you to design a product that is perfect for you or your special someone.

Success! Feel free to continue shopping or head to your cart .

c