LPDstudios Policy

Returns and Exchanges

We guarantee you will be completely satisfied with your LPDstudios purchase that we offer free shipping and returns.  LPDstudios unworn or unused purchases are accepted within 30 days of the original purchase for an exchange of refund.  If you like LPDstudios will personally contact you and help you will the return and exchange process.  Our customer care hours are Monday - Friday, 9 a.m - 5 p.m.  We can be reached at the following phone number is 717-489-2806.  

For a return:  please contact us  and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

We will then email you a shipping label.  As soon as we receive your returned merchandise, we will refund you the purchase amount to the original method of payment.  If the refund is applied to your credit card, your credit card company may take up to 14 additional business days to post the refund of your amount.    

For an exchange:  please contact us and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

We will then email you a shipping label. Also, please let us know what other LPDstudios design you would like instead or your original purchase.  As soon as we receive your returned merchandise, we will send you your new LPDstudios design.   

For a gift exchange:  please contact us and provide the following:

Your Name, Address, Email, Phone Number, Order Number and Date of Purchase

We will then email you a shipping label.  As soon as we receive your returned merchandise, You will be issued an LPDstudios gift card for the purchase price.

Please take care to wrap your LPDstudios items carefully and place them in their original packaging.  If not available, USPS provides free priority mail boxes.  USPS is our first choice for our shipping needs.  

Custom Orders- are not refundable, but we do our very best and work very carefully with you to design a product that is perfect for you or your special someone.

Success! Feel free to continue shopping or head to your cart .

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